AVG Internet Security Customer Service — Independent Help Guide 2026

Question 1

How do I renew AVG Internet Security?

Accepted Answer

Sign in at www.avgconsumervoice.com/avg-customer-service, go to My Subscriptions, and click "Renew" next to your AVG Internet Security plan. You can renew for 1 or 3 years and for multiple devices. Alternatively, purchase a new licence at avg.com/store and activate it in your AVG application under Menu → My Licences.

Question 2

How do I run a scan with AVG Internet Security?

Accepted Answer

Open AVG Internet Security on your device. Click "Run Smart Scan" on the main screen for a comprehensive check including viruses, performance issues, and network threats. For a deeper scan, go to Protection → Virus Scans → Full Virus Scan. The Web Shield and Email Shield components scan automatically in real time.

Question 3

How do I fix AVG Internet Security firewall or connection issues?

Accepted Answer

If AVG Internet Security is blocking a trusted application or website, open AVG, go to Protection → Firewall, and add an exception for the app or site. If the firewall is causing internet connectivity issues, temporarily disable it under Protection → Firewall → toggle off, test your connection, then re-enable it and add the necessary exception.

Question 4

How do I cancel AVG Internet Security?

Accepted Answer

Log in to www.avgconsumervoice.com/avg-customer-service, navigate to My Subscriptions, and click "Turn off auto-renewal" next to AVG Internet Security. Your subscription remains active until the billing period ends. For app store purchases, cancel through Google Play or the Apple App Store. See our full Cancel AVG guide for step-by-step instructions.

Question 5

How do I get support for AVG Internet Security?

Accepted Answer

Visit avgconsumervoice.com for the official AVG knowledge base, live chat, and support ticket submission. Select "AVG Internet Security" as your product when submitting a ticket. The AVG community forum at avgconsumervoice.com/support/s/community is also a useful resource for troubleshooting common issues.

Question 6

How do I find AVG Internet Security contact information?

Accepted Answer

Official AVG support is at avgconsumervoice.com. For subscription and billing queries, visit payments.avg.com or subscriptions.avg.com. AVG is also reachable via their official social media channels. As an independent review platform, we are not affiliated with AVG — use official channels for direct help.

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