AVG Consumer Community
A space for consumers to share their experiences with AVG products, subscriptions, and billing. Read what others have reported, find answers to common questions, and add your own voice.
Active Consumer Topics
Common issues and questions raised by AVG consumers. Click any topic to read related guides and complaints.
How to Participate
Consumer Voice is open to all consumers who have had an experience with AVG products or services.
Write a review
Share your experience with AVG, positive or negative. Click "Write a Review" at the top of any page. Your review is published within 24–48 working hours after moderation.
Submit a complaint
If you have a specific billing dispute, cancellation issue, or unresolved problem with AVG, submit a formal complaint through our Write a Review form and select "Complaint" as the type.
View complaintsRead others' experiences
Browse consumer reviews and complaints to understand common issues before contacting AVG, or to see if others have resolved a problem similar to yours.
Read reviewsCommunity Guidelines
To maintain a trustworthy and useful platform, all submissions must follow these guidelines. Reviews that do not comply will be removed during moderation.
Be honest and specific
Describe your actual experience with dates, amounts, and outcomes where possible. Specific details help other consumers and give your review credibility.
Keep it relevant
Reviews and complaints should relate to AVG products, subscriptions, billing, or customer service. Off-topic content will be removed during moderation.
No personal attacks
Criticism of a company or its practices is welcome. Personal attacks on individuals, hate speech, or discriminatory language will result in removal.
No promotional content
Do not submit reviews that promote other products or services, contain affiliate links, or appear to be written for commercial purposes.
Protect your privacy
Do not include your full account number, payment card details, or passwords in your review. Your email address is collected for verification but never published.
One review per experience
Submit one review per experience. Duplicate submissions for the same issue will be consolidated or removed. If your situation changes, contact us to update your review.
For full details, see our Terms of Use and Privacy Policy. To report a review that violates these guidelines, use the flag button on the review card.