How to Cancel AVG Antivirus Subscription & Turn Off Auto-Renewal

By Consumer Voice Editorial Team · Last updated: 16 October 2026

A clear, step-by-step guide to cancelling your AVG subscription and turning off auto-renewal — so you are never charged unexpectedly.

Steps to Cancel Your AVG Subscription

These steps apply to subscriptions managed through my.avg.com. If you subscribed via a third-party store, see the FAQ below.

  1. 1

    Sign in to your AVG account

    Go to my.avg.com and sign in with the email address linked to your AVG subscription. If you have forgotten your password, use the "Forgot password" link on the login page.

  2. 2

    Open Subscriptions

    After signing in, click your account name or avatar in the top-right corner and select "My Subscriptions" from the dropdown menu.

  3. 3

    Find the subscription to cancel

    Locate the AVG product you wish to cancel — for example AVG AntiVirus FREE, AVG Internet Security, or AVG Ultimate. Click on it to open the subscription details.

  4. 4

    Turn off auto-renewal

    Click "Turn off auto-renewal" or "Cancel subscription". AVG will ask you to confirm. Once confirmed, your subscription will not renew at the end of the current billing period. You keep access until that date.

  5. 5

    Check your email for confirmation

    AVG sends a cancellation confirmation to your registered email address. Keep this email as proof of cancellation in case of any future billing disputes.

Tips Before You Cancel

Note the end date of your current billing period — you keep access until then.

Save your cancellation confirmation email as proof.

Subscriptions bought via Google Play or Apple App Store must be cancelled through those stores.

If you are within 30 days of purchase, you may be eligible for a full refund — check our Refund Guide.

Frequently Asked Questions

Common questions about cancelling an AVG subscription.

1Will I lose access immediately after cancelling?
No. Your AVG subscription remains active until the end of the current billing period. You will not be charged again after that date.
2Can I get a refund when I cancel?
AVG offers a 30-day money-back guarantee on most products. If you cancel within 30 days of purchase, you can request a refund through the AVG support portal. See our AVG Refund Guide for full details.
3What if I cannot find the cancel option in my account?
Some subscriptions purchased through third-party stores (Google Play, Apple App Store, or retail) must be cancelled through that store, not through my.avg.com. Check where you originally purchased the product.
4How do I cancel AVG on my phone?
If you subscribed via Google Play, open the Play Store, tap your profile, go to Payments & subscriptions, find AVG, and tap Cancel subscription. On iPhone/iPad, go to Settings, tap your Apple ID, then Subscriptions, find AVG, and tap Cancel.
Read what other AVG customers say — independent reviews and complaints on Consumer Voice.
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