How to Install & Uninstall AVG Security on Windows, Mac & Phone

By Consumer Voice Editorial Team · Updated 16 October 2026

Complete installation and removal instructions for Windows, Mac, Android, and iPhone — including AVG's official removal tool.

Install AVG on Windows

Download and install AVG Antivirus on a Windows PC.

  1. 1

    Sign in to your AVG account

    Go to www.avgconsumervoice.com/customer-service and sign in. Navigate to My Subscriptions and click Download next to your product.

  2. 2

    Run the installer

    Open the downloaded .exe file. If Windows asks for permission, click Yes. The AVG setup wizard will launch.

  3. 3

    Follow the on-screen prompts

    Accept the licence agreement and choose your installation preferences. Click Install and wait for the process to complete.

  4. 4

    Activate your subscription

    Once installed, sign in to your AVG account within the app to activate your licence. Your protection starts immediately.

Install AVG on Mac

Download and install AVG Antivirus on a Mac.

  1. 1

    Download the installer

    Sign in to www.avgconsumervoice.com/customer-service, go to My Subscriptions, and click Download. This downloads a .dmg file.

  2. 2

    Open the .dmg file

    Double-click the downloaded .dmg file and then double-click the AVG installer package inside it.

  3. 3

    Follow the installation wizard

    Grant the required permissions when prompted by macOS. AVG needs Full Disk Access and other system permissions to function correctly.

  4. 4

    Sign in to activate

    Open AVG from your Applications folder and sign in with your AVG account to activate your subscription.

Install AVG on Mobile

1. Android

Open the Google Play Store, search for "AVG AntiVirus", and tap Install. Once installed, open the app and sign in with your AVG account.

2. iPhone / iPad

Open the Apple App Store, search for "AVG Mobile Security", and tap Get. Open the app and sign in with your AVG account to activate.

How to Uninstall AVG

Remove AVG from your device. For a clean Windows or Mac removal, use the AVG Uninstall Tool tool from the AVG support site.

Windows

  1. 1.Open Control Panel → Programs → Uninstall a Program.
  2. 2.Find AVG in the list and click Uninstall.
  3. 3.For a clean removal, download and run the AVG Uninstall Tool tool from the AVG website — it removes all leftover files and registry entries.

Mac

  1. 1.Open Finder → Applications, find AVG, and drag it to Trash.
  2. 2.To remove all associated files, download the AVG Uninstall Tool from the AVG website and run it.
  3. 3.Empty Trash when done.

Android

  1. 1.Go to Settings → Apps (or Application Manager).
  2. 2.Find AVG AntiVirus and tap Uninstall.
  3. 3.Confirm when prompted.

iPhone / iPad

  1. 1.Press and hold the AVG app icon on your home screen.
  2. 2.Tap Remove App, then Delete App.
  3. 3.Confirm deletion.

Frequently Asked Questions

Common questions about installing and removing AVG.

1How many devices can I install AVG on?
The number of devices depends on your plan. AVG Internet Security typically covers 1 device, while AVG Ultimate and multi-device plans cover 10 devices. Check your subscription details at www.avgconsumervoice.com/customer-service.
2Why is AVG not installing on Windows?
Common causes include a conflicting antivirus product, insufficient disk space, or a corrupted download. Uninstall any other antivirus software first, then retry. If the issue persists, use the AVG Uninstall Tool tool to clear any previous AVG installation before reinstalling.
3Does uninstalling AVG cancel my subscription?
No. Uninstalling the software does not cancel your subscription or stop future charges. You must cancel auto-renewal separately from www.avgconsumervoice.com/customer-service.
4Where can I find the AVG Uninstall Tool tool?
The AVG Uninstall Tool tool is available on the AVG support website at avgconsumervoice.com. Search for "AVG Uninstall Tool" to find the download link for your operating system.

How do I uninstall AVG on Windows?

To uninstall AVG AntiVirus on Windows, right-click Start, open Apps and Features, select AVG AntiVirus and click Uninstall. Approve the Windows prompt, choose Uninstall in the AVG setup window, then restart your PC. If it will not uninstall, AVG's official guide offers its AVG Uninstall Tool, which removes leftover files in Safe Mode.

  1. Right-click Start > Apps and Features.
  2. Select AVG AntiVirus > Uninstall.
  3. Click Yes on the Windows prompt.
  4. In the AVG setup window choose Uninstall (you can skip the survey).
  5. Click Restart now.

Source: avgconsumervoice.com — Uninstall AVG AntiVirus

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