I cancelled my AVG subscription in March but was still charged in April and May. I contacted support three times and each time was put on hold for over 45 minutes before being disconnected. The chat f…
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Sandra K.· United Kingdom Verified
Jul 15, 2026
Auto-renewal nightmare — impossible to cancel
AVG auto-renewed my subscription without any warning email. When I tried to cancel through their portal, the cancel button simply does not work. I spent two weeks trying to get a refund. Their custome…
Billing
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David R.· Canada
Jun 30, 2026
VPN constantly drops — support unhelpful
The VPN feature disconnects every 10–15 minutes. I raised a ticket and was told to reinstall the software — which I had already done three times. The product itself has potential but the execution and…
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Priya M.· India Verified
Jun 10, 2026
Unauthorised charge of $23.88
I received a charge of $23.88 from Global Collect B.V. on behalf of AVG without any prior notification. I had not renewed my subscription and had no active account. After contacting my bank and AVG su…
Billing
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James W.· Australia
May 22, 2026
Product activation failed — no support
Purchased AVG Internet Security and the activation key did not work. Contacted support via chat — waited 2 hours with no response. Called the phone line and was on hold for 90 minutes before giving up…
Product
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Elena V.· Germany Verified
May 10, 2026
Subscription renewed without consent
My subscription was renewed automatically for a full year without my consent. I had disabled auto-renewal in the settings but it was re-enabled after a software update. Getting a refund required escal…
Billing
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Robert H.· United States
Apr 28, 2026
Decent protection but slow performance
AVG does its job in terms of virus detection, but it significantly slows down my PC during scans. The interface has improved over the years but the performance impact is noticeable. Customer support w…
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Fatima A.· UAE Verified
Apr 15, 2026
Cannot uninstall — software is stuck
AVG has completely locked itself onto my system. The uninstaller crashes every time. I have tried the official AVG removal tool and it also fails. My system performance has degraded significantly. Thi…
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Thomas B.· France
Mar 30, 2026
False positives blocking legitimate software
AVG keeps flagging my development tools as threats and quarantining them. I have whitelisted them multiple times but after each update the whitelist is reset. This is causing serious disruption to my …
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Aisha N.· Nigeria Verified
Mar 12, 2026
Excellent protection, great value
I have been using AVG for 3 years and it has never let me down. The real-time protection is solid and the interface is easy to use. I did have one billing issue which was resolved quickly by their sup…