AVG Account Management Guide
By Consumer Voice Editorial Team · Last updated: 1 November 2026
A practical guide to managing your AVG account at my.avg.com — subscriptions, auto-renewal, payment methods, passwords, and software downloads.
Managing Your AVG Account
All account management is done through my.avg.com. You will need the email address and password you used when purchasing AVG.
Creating and accessing your AVG account
Your AVG account is created automatically when you purchase an AVG product. You can also create a free account at my.avg.com. Use the email address you used at purchase to log in. If you have forgotten your password, use the "Forgot password" link on the login page.
Viewing and managing your subscriptions
After logging in to my.avg.com, go to My Subscriptions to see all active and expired plans, their renewal dates, and whether auto-renewal is enabled. From here you can turn auto-renewal on or off for each product individually.
Downloading and activating your software
From My Subscriptions in your AVG account, click "Download" next to any active plan to get the installer for your device. Your licence is activated automatically when you sign in to the software with your AVG account credentials.
Updating your payment method
To change the card or payment method used for future renewals, go to My Subscriptions, select the relevant plan, and click "Manage payment". You can add a new card or update existing details. Changes apply to the next renewal only.
Changing your email address or password
To update your account email or password, sign in to my.avg.com and go to Account Settings or Profile. Enter your current password to confirm changes. If you no longer have access to your registered email, contact AVG support through support.avg.com.
Deleting your AVG account
To delete your AVG account, contact AVG support through support.avg.com and request account deletion. Note that deleting your account will cancel any active subscriptions and remove access to your software. Refunds are not automatically issued on account deletion.
Frequently Asked Questions
Common questions about managing an AVG account.
Have you had an experience with AVG account management or billing? Share it with other consumers.